How to Uninstall Razer Synapse Mac with Its Own Uninstaller? Below are guides on how to uninstall Razer Synapse Mac using its uninstaller: Finder → Applications → Utilities → Uninstall Razer Synapse.app. When the Razer Synapse Uninstaller window appear, click on the Uninstall button to remove the app. If Windows 10 recognizes your Razer mouse or keyboard, but these don't show up in Razer Synapse, the devices may not be compatible with the Synapse version installed on your PC. Razer Synapse 3 is in beta and doesn't support all Razer-branded devices. If your Razer device isn't supported, download the legacy Razer Synapse 2 desktop software. Unfortunately, the official Razer Synapse app does not offer support for the latest versions of macOS. Mojave (10.14) is the most recent version supported by Synapse 2, and Synapse 3 cannot run on.
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- Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your patience during this critical time.
- As a company, Razer is big on gaming tools, especially in terms of hardware and software. Razer allows a fantastic level of customization. Synapse 3 works with Razer's branded devices, including headsets, keyboards, speakers, and mice. However, this iteration features a lower number of compatible gadgets when compared to the previous version.
12 Solutions to Fix
Why isn't Razer Synapse opening on my PC? Here are 12 solutions to detect and fix your issues.
by Helen | Jun 18, 2020
Since its release, 'Razer Synapse won’t open' issue has lasted for years. If you’re a gamer and fans of Razer, then having no access to Razer Synapse could be frustrating for you. It is frustrating because after having the mentioned issue, you won’t be able to use a mouse and keyboard connected to your PC, and your game won’t work. Therefore, we jump in to help you with a set of Razer Synapse Problems and their solutions as well.
What Is Razer Synapse?
Razer Synapse is a unified configuration software released by Razer designed to configure and customize Razer hardware series (RGB lighting, keyboard macros, mouse DPI, etc.). Officially, Synapse allows its users to rebind controls or assign macros to any of their Razer peripherals and automatically saves all its users’ settings on cloud. Thus, when its users working with new Razer peripherals, they can apply their special device settings from the cloud savings without personalizing them one by one.
Why Is Razer Synapse Not Opening?
There are many possible reasons for Razer Synapse not working, simply software breaks down, driver outdated, unstable USB connection, surround module interference, antivirus software interception, device compatibility problem, and so on. And, one person’s Synapse was unavailable may due to one or more causes.
Razer Synapse Will Not Open - How to Fix?
As for different causes, the solution is unlike. The following content will sort the solutions into three groups.
Way 1. Relaunch Razer Synapse
If this is the first time you failed to start Synapse or you feel like you don’t pay your attention when opening it (maybe your clicks miss the icon), you can relaunch the software and run it as administrator.
Way 2. Check USB Connection of Razer Peripherals
Go to check the USB cables of Razer mouse, keyboard, etc. to see whether they are connected firmly or not. If not, just fix them or replace new ones to solve Razer Synapse not opening issue.
Way 3. Upgrade/Reinstall Razer Device Drivers
Check whether your drivers of Razer hardware devices are up to date or not. If it is not, just upgrade it.
If that doesn’t work, maybe you need a fresh installation of those drivers. Reinstallation will also bring you the latest version of device drivers.
Step 1. Right-click “This PC” (for Windows 10) or “My Computer” (in Windows 7/8) and choose “Manage” to open the “Computer Management” window.
Step 2. In the Computer Management window, click “Device Manager” in the left menu.
Step 3. Find and uninstall all Razer devices’ drivers. Just right-click on the driver and select “Uninstall device”. (Yes, here choose “Uninstall device”.)
Step 4. Disconnect all Razer devices form your computer by pulling out their USB cables.
Step 5. A few minutes later, restart your PC and plug all those devices in again. And, Windows will auto-install the drivers of the devices.
Way 4. Reinstall Razer Synapse
Move to the Apps & features a part in Windows Settings, find and uninstall Razer Synapse. Then, go to the Razer Synapse official page, download and install the newest version Razer Synapse 3.
Notes:
1. Make sure to completely delete all Synapse related folders [C:Program Files (×86)Razer ] and data [C:ProgramDataRazer directories]. And, those files are hidden in default, you should first unhide them before deleting.
2. Do not install the Razer Surround Module after Synapse’s reinstallation.
Or, you should go back to the old version of the software to deal with Razer Synapse not opening. Some users mentioned that Razer Synapse 2 is more stable than version 3. Besides, Synapse 2.0 supports MAC OS except for Windows while Synapse 3.0 can’t.
Way 5. Disable/Remove Razer Surround Module
If you take a fresh installation of Razer Synapse described in Way 4, you are suggested not to install the surround module. After Synapse reinstallation, log into your Razer account and let Synapse connect to the Internet.
Wait without any operation until Synapse shows the above screen. Then, you’ll get 2 notifications when clicking on the top-left email account: Razer Surround and Synapse Update. Click “Razer Surround” and select “Cancel”. Then, you can update Synapse if there is an available update version. Finally, restart the computer from Razer pop up notification.
If you already have Razer surround module installed, just uninstall it from Apps and Features in Windows settings.
Way 6. End Razer Processes for fixing Razer Synapse not Opening
For Razer Synapse 3.0 not opening, some users fixed it by closing Razer processes before launching it.
Step 1. Right-click the Taskbar and pick “Task Manager”.
Step 2. Click on one Razer process and click “End task” on the bottom left corner. Then, close other Razer processes in the same way. You can only close them one by one.
Step 3. Finally, run Synapse with administrator authority.
Way 7. Check Synapse’s Compatibility with System
Usually, this method can solve Razer Synapse not opening problem in Windows 7 or Windows 8.
In Win 8, go to “Synapse Properties”, select the “Compatibility” tab, and run the software with Windows 8 operating system.
For Windows 7, the operations are similar. Yet, you have to run synapse with admin and without any antivirus service running on.
Way 8. Create New Synapse Account
Another way to solve Razer Synapse not starting issued is to create a new account to log in. this is a temporary solution found by a synapse user. He himself confirmed that after a period of time’s use of the new account, the program will not apply again. Therefore, you should create another new account. He reminds that after you set up your account, make sure to export everything to a file. Then if you have the problem again later, all you have to do is create another new account and import the file and you're ready to go.
Way 9. Install the Newest Microsoft .NET Framework
NET framework is a necessary system configuration for Razer Synapse. If there is no NET framework, Synapse isn’t functional. Still, an outdated framework may also result in Synapse not applying. All in all, get the very latest version of NET Framework (currently 4.8) is the final solution.
Way 10. Turn off Windows Defender or Third-party Antivirus Firewall
These security programs may regard Razer Synapse as spyware and freeze it. Thus, it may get Synapse work again by disabling the antivirus software.
For your own third-party security applications, just temporarily stop it by yourself to fix Razer Synapse Won't Open issue. The next will show the guide to turn off Windows Defender.
Step 1. Type “control panel” in the bottom left search column and open Control Panel in the search results.
Step2. Scroll down to find and open the Windows Defender Firewall window.
Step 3. Click “Turn Windows Defender Firewall on or off” in the left menu.
Step 4. Choose “Turn off Windows Defender Firewall” in both private and public network settings. Then, click “OK”.
Note: Remember to turn on Windows Defender Firewall after successfully launched Razer Synapse.
Way 11. Update Computer Operating System
There is also a chance that an old system version is not compatible with Razer Synapse. So, update your OS might also solve Razer Synapse not opening the problem.
Step 1. Open computer settings.
Step 2. Select “Update & Security”.
Step 3. In the Update & Security Settings window, check for system updates; download and install the update if there is any.
Way 12. Take a Clean Boot
Carry out a clean boot to explore execution problems within a booting procedure, like mistake messages and programming clashes. Then, solve these problems may fix Razer Synapse access unavailable issue.
The Bottom Line
If none of the above work in your situation, you can try to contact the Razer support team. Though not a few people complained that its useless to rely on the support team; they are not that technical and won’t finally solve the problem, you can try your luck if there’s no other solution you can think about. Or, just keep searching in Google for further solutions. Good luck!
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Razer is mainly a device driver and Synapse is software on PC. Sometimes Razer Synapse fails to start on the user’s systems. This window appears for each Razer device driver software which is present in the dialog box window.
If Razer Synapse stops it’s working which means there is something wrong with Razer device drivers or Synapse software. Sometimes Synapse 2.0 is not able to detect the user’s Razer device. Due to software or hardware errors, this problem occurs. Another important thing is that the user must have to connect the device properly and plugin it. It must connect to the computer. Using a USB hub is strictly prohibited. Learn more about Digital TV Tuner Device Registration Application: What is It, drop down to ISO River page for the detailed insights.
Various PC related problems can be solved by Restoro PC Repair Tool:
Common computer issues will solve this software. It will also protect the user from the loss of their important files and enhance their system for maximum performance. Three processes are there for fixing the issues:
- Downloading Restoro PC Repair Tool from TrustPilot.com.
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Razer Synapse is a hardware configuration software. Sometimes users facing some problems regarding Razer Synapse. But after reading this article users can easily fix their problems.
Guidelines to Fix Razer Synapse Error
Reinstallation of Razer Synapse and Razer device drivers
- Reinstallation of both Razer device drivers and the Synapse software is the only solution for fixing the problem created by Razer Synapse software.
The following processes are how the user can reinstall Razer drivers and Synapse in Windows 10:
- They have to right-click on the ‘Start’ button. Then they have to select the Device Manager. Then open a particular window.
- Then the user finds and selects and presses double-click on the Mice and other devices present on the Device Manager window.
- Then press the right-click on all the Razer devices. Select the ‘Uninstall’ options from their context menu.
- This time driver software is deleted by selecting the ‘Delete’ button. This option is on the dialog box window. It appears for each case.
- For confirmation, users have to press the Uninstall button.
- At this moment users must have to unplug all the connected Razer devices. This might be continuing for a few minutes only.
- Then the user must restart their desktop or laptop.
- Now at this moment, the user can plug their Razer devices, after restarting the Windows. The drivers will automatically reinstall for the users.
- From the webpage, the user must download the latest version of Razer Synapse software.
User Don’t Install Razer Surround With Synapse
If Razer Synapse software is freezing or not opening, the Razer Surround module might be not working properly. So the user must have to remove that module to fix the software problem. By reinstalling Synapse as mentioned above, users can eliminate Razer Surround’s installation when they login to their Razer account after installing the software. When Synapse is connected to the Internet, the user must cancel a feature update which has appeared in front of their screen. By clicking the Razer Surround notification user can cancel the installation. After that, they have to reboot their PC.
User may Install the Latest Microsoft .NET Framework
Razer Synapse always wants NET Framework for system requirements. NET Framework is such software if it is not installed properly, Razer Synapse 3 will not open. If the user already installed an older .NET Framework version, they might need to install the latest version of .NET Framework for Synapse 3.0.
User must Turn Off Third-Party Antivirus/ Windows Defender Firewall
Razer Synapse freezing is also done for using third-party antivirus software and the Windows Defender Firewall. So, if the user can close the third-party antivirus and the Windows Defender Firewall it might also fix the Razer Synapse.
Users are able to temporarily disable the most third-party antivirus by following the steps.
- Click on Windows Key + R key.
- Then enter the firewall.cpl, click on the ‘OK’ button. It will open the Windows Defender Firewall Control Panel applet.
- Now, Windows Defender Firewall on or off by the user.
Razer Synapse 3.0 Download
User must Close Razer Processes
If the user closes the Razer processes before opening Synapse 3.0, it can help them in case of mallemaroking of Razer Synapse. For those steps are:
- The user might be Right-click the Taskbar. Then they will select the Task Manager.
- Now, press the ‘End task’ button for closing.
- At last, the user will close the Task Manager properly. Run Synapse software as an administrator.
User may Check for Windows Updates
If Razer Synapse does not open users might have to update their windows. The update process will automatically occur. But if the user wants they can change it. Below mentioned processes are described how they can check the updates.
- Open the Cortana app
- Enter the keyword update in Cortana’s search box
- Check for updates
- Check for updates button after updating
- Restart the system.
Fixed: Razer Synapse isn’t opening
How To Download Razer Synapse 3 On Macbook Air
We hope that you are satisfied with the information we have delivered to you. If you are a Windows user and you still do not have Windows 10, then you should know how to fix Razer Synapse as it helps you run your operating system faster and more smoothly. Also, it is extremely handy and easy to function. Download Windows ISO and keep your operating system up-to-date. If you have any queries about how to fix Razer Synapse on PC you can drop down your concern in the comment section and we will get back with the solution in minimum time.